Do Neighbourhoods Need Branding?

There is evidence that the pandemic has encouraged communities to engage more with their neighbourhoods. People have come out to smile at their neighbours as they applaud frontline workers. They have shopped locally rather than drive to a shopping centre. They have...

The Subtle Art of Building Digital Trust

GDPR in Europe may be notching up successes when it comes to clocking data breaches, but there is a groundswell of mistrust of companies regarding our personal data. For businesses, this is an important issue if they want to create more personalised and seamless...

Can Capitalism Save Our Communities?

Credit: Black Rock Solar Whether it is deprivation, environmental shock or some other local challenge, the impact on communities sends a ripple effect through society. Research is conclusive: addressing this issue is good for business, especially local businesses. The...

There Is No Such Thing As Society

During these challenging days of lockdown, society is becoming introspective, contemplating what it is and what it might be. Maggie famously said that there was no such thing as society. She went on to say, “There is a living tapestry of men and women and people and...

The Critical Nudge from Stakeholders

When our society is robust enough to venture back to something that resembles normal life, how can we build up its resilience to cope with the next round of external shocks? Here is a thought which may resonate now, because it focuses on how we work together. We are...